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| Technical and Customer Support
– 24 hours a day | | Provider | Phone | Be
ready to provide... | | Sage - TSYS* | 800-552-8227 | Merchant ID | | Sage Virtual Terminal | 877-470-4001 | "V" Number | | Elavon (Nova) | 800-725-1243 | Merchant ID | | Wireless | 800-292-5934 | Merchant ID | |
Wireless (Alt.) | 800-377-3962, Option 2, Option 3 | Merchant ID | | WAY | 866-929-6883 | Serial Number on bottom of unit | | Gravity Payments | 866-701-4700 | Merchant ID | | Charge Anywhere | 800-211-1256 | | | Apriva | 866-277-4828 | | | *Note - Please call Betsey first for any "broken" equipment issues. |
| Additional Customer Support | | Provider | Phone | | Betsey Kane | 301-263-1073
office
202-494-9498 mobile
301-263-1074 fax | | Sage | 800-261-0240 | | | NXGEN | 866-863-9977, option 1 | (10am-7pm
EST) | | AMEX | 800-528-5200 | | | Discover | 800-347-2000 | (Elavon/Nova customers -
call Elavon directly) |
| Voice Authorization Phone #s | | Card | Sage | Elavon (Nova) | Gravity Payments | | Visa/MC | 800-291-4840 | 800-834-0409 | 800-897-7530 | | Discover | 800-291-4840 | 800-834-0409 | 800-347-1111 | | AMEX | 800-528-2121 | 800-528-2121 | 800-528-2121 | | *Note: Remember to
write down the auth.# given to you. |
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